The GetSystemInfo program is a diagnostic tool created to ease the support on Kaspersky by allowing a person to provide support with a very accurate representation of their system; with a few simple clicks.

When faced with a problem related to the Kaspersky program, making one of these in advance and applying it to your question/request will always ease the support process. In most cases a GetSystemInfo report will be the first point of call when someone offers you assistance.

Should you not feel comfortable supplying your GetSystemInfo report to the forum, it would be best to contact the Kaspersky ANZ Technical Support desk and having them handle your problem from there.

---

How to create a GetSystemInfo report

1. Download the following program:
http://www.getsysteminfo.com/download/GetSystemInfo.exe

2. Run the downloaded program; choose 'Create Report'

3. The report will by default be saved to your desktop. From here you can either upload the report as a file to the forum or you can go to the below website and 'parse' the report yourself and provide the Web Link to your report.
http://www.getsysteminfo.com